Tech+Support+3+2015-16+Q2

=media type="custom" key="28023913" = =Countdown Timer Provided by: www.timeanddate.com = Activities Scheduled = = =Mid Term Exam Preparation: = Included are the chapter tests for Chapters 1 - 3. The midterm will consist of questions pulled from these exams: Server - Chapter 1 - Review [|Server - Chapter 2 - Review] [|Server - Chapter 3 - Review] = =

=THIS WEEK = =Week 18 =

=__Mid Terms:__ = Monday: Periods 1 & 3 Tuesday: Periods 2 & 4 Wednesday: Periods 5 & 7 Thursday: Periods 6 & 8 = = Tech Support 3 Midterm = =

=Week 17 =

Monday, December 7
Lesson: media type="youtube" key="V0k_Apd5LE8" height="360" width="640" Upload screen shots to Schoology
 * Quiz: Troubleshooting
 * [|Managing IT]

Homework:
 * Read Pages 92 - 101

Wednesday, December 9
=Week 16 =

Monday, November 30
Complete Laptop Setup
 * Software Installation (Ninite, Student, Office)
 * Make sure Games are not installed (Windows Features)

Wednesday, December 2
__**Wireless Access Point**__: Set up a WAP for Ms. Blackson with the SSID set to Blackson and no encryption enabled. Test with Android phone, iPhone and Windows Phone. __**Laptop Troubleshooting**__: Lat-16: Hard Drive needs replaced. Once replaced, start computer and set up as we did other laptops. Keep the same name (RBMA-LAT-16). Lat-21: Needs keyboard replaced. Locate a video online on how to replace the keyboard for a Dell Latitude E6410. Do not attempt to replace the keyboard until I see the video to see how in depth the process is. Lat-05: Broken Screen: Connect to an external monitor and see if the laptop is still functioning. Lat-08: Reported won't charge. Check to see if is really a problem. If it is, replace battery. Box on top of Black laptop cart or to the right of the cart should have batteries. Lat-04: Bradley reported No Login server error. Confirm and correct. Lat-03: Has a bios level password. See if you can find a way online to reset the password (Dell Latitude E6410). __**Read in you Book**__: page 88 - 92. Quiz next class.

=Week 15 (Thanksgiving Week) =

Monday, November 23
Set up New Laptops = =
 * Name the computer, activate Windows
 * Join Domain
 * Install Programs

=Week 14 =

Monday, November 16
Computer Repairs
 * Ms. Hicks (see Hands on Day activities)
 * Laptops (see Mr. Miller

Wednesday, November 18

 * Cleaning computers in Mr. Miller's room

=Week 13 =

<span style="color: #333333; font-family: arial,helvetica,sans-serif;">Monday, November 9
Lesson:
 * Test: [|Chapter 3]
 * Vocabulary: Chapter 4

<span style="color: #333333; font-family: arial,helvetica,sans-serif;">Friday, November 13 (Hands On Day)
Activities

=<span style="color: #333333; font-family: arial,helvetica,sans-serif;">Week 12 =

Monday, November 2
<span style="color: #333333; font-family: arial,helvetica,sans-serif;">__**Lesson**__: Presentation to Tech Support 1
 * File Systems (FAT/FAT32/NTFS)
 * Hard Drives (PATA (IDE)/SATA/SCSI)
 * Partitioning a Hard Drive (MBR/GUID)
 * Windows Disk Type (Basic/Dynamic)
 * Dynamic Disk Options
 * Spanned Disk
 * RAID 0 (Striped)
 * RAID 1 (Mirror)
 * RAID 5 (Parity)

Wednesday, November 4
Lesson: Make sure you have a VPC that has 2 extra "blank" disks. Show Mr. Miller. -- You will need this VPC for your test on Monday.
 * Quia: Storage Technologies
 * Quia: Chapter 3 Quiz

Homework:
 * Prepare for Test on Chapter 3

=<span style="color: #333333; font-family: arial,helvetica,sans-serif;">Week 11 =

<span style="color: #333333; font-family: arial,helvetica,sans-serif;">Monday, October 26
Lesson: Look back at Week 10 and get your Server Core server setup

Ryan and Bradley you will be working together on this project.
 * Prepare a lesson that you will be teaching to Tech Support 1 on Managing Storage. Use your book (Chapter 3) for your reference material as well as notes you may have from when you were in TS1. You can make this as "Hands On" as you want but I do expect some interaction with their Virtual PC. I will make sure they have 2 extra drives set up in their VPC before your lesson. Make sure you include the following items:
 * Definition of FAT/FAT32/NTFS (Beyond the definition, make sure to include at least one example of why you might use FAT32/NTFS)
 * Define IDE/SATA - Use drives/cables as examples -- I have the drives and the cables you will need
 * How many drives can an IDE/SATA cable support (Jumpers)
 * Define SCSI drive
 * Partitioning Style
 * MBR (Characteristics of)
 * GUID (or GPT)
 * Types of Disks
 * Basic (Simple) Volume
 * Dynamic (Make sure to emphasis that RAID and Spanned disks must be Dynamic)
 * RAID
 * Distinguish between RAID 0, RAID 1 & RAID 5
 * Terms in TS1 book: mirrored volume, spanned volume, striped voluem
 * Include benefits and problems with each RAID configuration
 * Have them create a RAID 0 and RAID 1 array on their VPC
 * If you have time you can go into RAID 10 if you wish