Hands+On+Day+TS1+14-15

=Tech Support 1 (Operating System Fundamentals)=

March
=January= Set up 26 Laptops with Windows 7 and Office 2013
 * HOD Worksheet: Malicious Software Removal
 * HOD Worksheet: Windows Maintenance
 * GMetrix Take in testing mode (Pool 1):
 * Look up questions that were missed in the practice test.
 * Copy the questions to Word
 * Look up the answer (book or online)
 * Include the answer to the question (state source: web page or book page #)
 * Change computer names
 * Apply Inventory Tags - Record tag with serial number of computer
 * Install Office 2013
 * Use Ninite to install supplemental software
 * Assist Tech Support 2 with network information & joining domain

February
=November 14=

In your book Page 15 is information on signing up for a practice test:
 * 1) go to www.gmetrix.net
 * 2) Redeem the code in the book
 * 3) After you redeem the code you will be given a number. You MUST copy and paste that number into the Activate an Access code. Also copy and paste it into a Word document for use later if you need it.

HOD Worksheet: Libraries and Offline Files HOD Worksheet: Encryption and Bitlocker

=October 17= Hardware
 * Hard drive (interfaces)
 * Memory (types)
 * Motherboard
 * CPU

HOD Activity Sheet 1
 * System Configuration
 * Windows Media Center/Media Player
 * Internet Explorer (9/10)

HOD Activity Sheet 2
 * Remote Desktop Host
 * PowerShell
 * MMC

=September 5=

__**System Maintenance**__:
 * Change BIOS Settings
 * Turn off the automatic start up time
 * Inspect Network boot settings

__**Virtual PC (XP Mode)**__
 * Install XP Mode
 * Install Windows 7 VPC

__**Install Surge Protection**__ (Bluver, Brehm, Blackson)

__**Computers in Ms. Gripal's Room**__ (bring to computer lab)
 * Determine if Windows 7 will run on the computer
 * Install memory if needed
 * Install Windows 7

__**Computers in Ms. Adrian's room**__
 * Determine if Windows 7 will run on the computer
 * Install memory if needed
 * Install Windows 7

__**Install Windows 7 on various computers**__
 * iMac needs to be upgraded to to Windows 7.